Customer.io
Customer.io is a platform for automated customer communication - email, push, in-app and SMS triggered by what your users actually do.
Communication driven by behaviour
Where classic newsletter tools start from lists and send dates, Customer.io starts from behavioural data. An abandoned purchase, an inactive user or a completed onboarding can trigger the right message in the right channel at the right moment. That makes communication relevant instead of generic.
Flows you own and understand
Customer.io is built around a flow-based way of working where you visually design customer journeys: welcome series, win-back campaigns, transactional emails and notifications. The data model is flexible - you send in the events and attributes relevant to your product, and segment on them in real time.
Built to be integrated
The platform is API-first and therefore fits well in custom setups. We connect it to your website, e-commerce or app so that behavioural data flows in automatically - whether the foundation is Next.js, an e-commerce platform or a system of your own.
Raket and Customer.io
We help you all the way: evaluation, data model, integration and setting up the first flows. The goal is for your team to build on the communication themselves, without needing a developer for every send.
Contact us
Want your customer communication to hit the mark? Get in touch. We are a digital agency in Gothenburg offering a full range of services within e-commerce, websites and digital products. Your specific needs always guide our choice of technology, so you get the best solution.