Reclaimit
Reclaimit is a Swedish returns management platform - returns, exchanges and claims in a self-service flow that offloads customer support and gives the customer instant answers.
Returns without email threads
Returns handled over email and manual shipping labels do not scale. With Reclaimit, the customer registers their return, exchange or claim in a guided flow, gets a shipping label instantly and can follow the case all the way. Customer support is freed from the admin and can focus on the cases that actually need a human.
Exchanges over refunds
A good returns flow is not just about making returns easy - it is about keeping the sale. Reclaimit makes it simple to offer an exchange to the right size or another product instead of a refund, saving revenue that would otherwise be lost.
Raket and Reclaimit
We integrate Reclaimit into custom e-commerce platforms so that the returns flow connects with orders, inventory and shipping. We help you evaluate whether Reclaimit fits your setup and handle the integration from design to launch.
Contact us
Want to get your returns flow in order? Get in touch. We are a digital agency in Gothenburg offering a full range of services within e-commerce, websites and digital products. Your specific needs always guide our choice of technology, so you get the best solution.